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DATE:
AUTHOR:
TCB™ Product Team
TCB Version 4.0.1

TCB V4.0.1 - Release Notes - 8th May, 2023

DATE:
AUTHOR: TCB™ Product Team

We have released a minor version update that includes the following:

  1. Integration of Freshdesk support chat in the TCB portal to report any issues.

  2. Creation of a Freshdesk ticket internally by TCB upon receiving an issue report via the chat integration.

  3. Display Open/Pending/Resolved tickets in the TCB portal under the Tickets tab.

  4. Access to the conversations happening in each ticket.

  5. Addition of two new APIs, namely /tickets and /tickets/{id}/conversations, in the common API section to extract information and integrate with your own ticketing system.

  6. We have added a new API, namely POST /ticket, to the common API section. With this API, customers can create or raise issues in the TCB portal.

Screenshots below.

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